Wednesday, August 28, 2013

Understanding Concepts of Marketing Research by Gita Bezmai on 27/082013


“It is the bed rock of all other papers that you’ll be studying…”

This is going to be a study of as to how communication impacts us at an elementary level.

A conflict arises because of the following reasons:
  • ·      Less (of) Communication
  • ·      Under Communication
  • ·      Absence of Communication


Thus communication is of utmost importance, in life. It is critical and crucial. Period.
With the advent of technology, communication has made huge leaps.  Communication shouldn’t be a monologue but a dialogue, a discussion and a discourse. Communication should never hard sell. With elections nearing we’ll begin to look at communications that hard sell as propaganda.
You bring your own sensibilities to something that is happening in the external environment. That is why and how people interpret the same line in different ways.

“Communication is also about influencing others”

Communication hasn’t changed man much, meaning it is still the elementary need of a man without which, it is highly unlikely that he’ll survive but then again having said that, communication can change people.


Communication is a combination of Social Sciences, Arts, Sciences, IT and Engineering.

To simplify communication further …

Communication Processes

Source -> Message -> Channel -> Audience (Noise is the 5th element)

                       |                         |                     |
                    Art                Science            Tool

Direction and flow of information is from top to bottom.


Important Questions
  • ·      Why communication?
  • ·      With whom?
  • ·      What to convey?


The three basic questions that still need to be answered here as well is,
  • ·      How?
  • ·      When?
  • ·      Where? 

Source of communications are:
  • ·      A person
  • ·      A group
  • ·      An organization
  • ·      Media House
  • ·      A Newspaper
  • ·      A TV Channel


A source’s Skills, Knowledge, Experience, Class and Socio – Economic position and Cultural Identity all will add to the communication, invariably.

Message can be in the form of…
  • ·      Information
  • ·      Instruction
  • ·      Order


Message should reach the destination without any :
  • ·      Filtration
  • ·      Loss of Meaning


Communication is in meaning.

It can multiply a message on many lines
It can amplify the message
It can ensure that it can breach all barriers:
  • ·      Physical
  • ·      Psychological
  • ·      Sociological 



With technology the settings of mass media have slightly changed from their previous avatar, which was:
o   Mass Audience
o   Heterogeneous groups  
o   Impersonal
o   Anonymous
o   Lacks Privacy and Confidentiality
o   Timely and Overcomes Distances.

Interpersonal Communication is the exact opposite of all the above, as in:
  • ·      Face to Face
  • ·      Private and Personal
  • ·      Immediate Response
  • ·      Customized


            










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